QQ88Asia Privacy Policy – Data Protection for Malaysian Members

QQ88Asia collects personal data from members through several channels — directly when you register or use the platform, automatically through browser and device technologies, and through approved third parties such as payment providers. Below is a summary of the categories of data we collect:

QQ88Asia collects and processes your personal data for a number of legitimate purposes. We do not process your data for any purpose beyond those stated below, and each purpose has a clear legal basis:

• Service Provision: To create and manage your account, process deposits and withdrawals via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow or FPX, and enable you to access all games and betting on the platform QQ88Asia.
• Identity Verification & Legal Compliance: To verify your identity in order to meet applicable KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements. This includes confirming that you are aged 18 or above and do not appear on any prohibited persons list.
• Platform Security: To detect and prevent fraud, multi-account usage, bonus abuse, hacking attempts, and other suspicious activities that could compromise the security of the platform and its members.
• Enhancing User Experience: To analyse how you use the platform and help us improve interface design, response times, game selection, and overall service quality.
• Service Communications: To send important account-related notifications such as deposit confirmations, bet results, security alerts, and terms updates that affect you.
• Direct Marketing: To send promotional information, bonus offers and news QQ88Asia to you — but only if you have given your consent for this, and you may withdraw that consent at any time.
• VIP Programme: To calculate and manage your VIP status, process automatic cashback and provide benefits that match your membership tier.

The legal bases for processing this data include the performance of a contract (service provision), our legitimate interests (platform security), legal compliance (KYC/AML) and your consent (direct marketing).

QQ88Asia does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are situations where we need to share your data with certain parties to keep the platform running:

• Payment Providers: Transaction information that needs to be shared with providers such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and the FPX network to process your deposits and withdrawals. These providers are governed by their own privacy policies and security standards.
• Game Providers: The minimum data required by third-party game software providers to allow you to play slots, Live Casino, and other games. This is typically limited to session IDs and wagering information necessary for winnings verification.
• Relevant Authorities: QQ88Asia will disclose data when required by law, court order, or a valid request from Malaysian authorities in the context of criminal investigations such as fraud or money laundering.
• Technical Service Providers: Companies that provide technical support services such as server hosting, platform analytics and fraud detection. All such providers are bound by strict data confidentiality agreements.

The security of your personal data is a responsibility we take seriously. QQ88Asia implements multiple layers of technical and operational security measures to ensure your data remains protected at all times:

• Transmission Encryption: All data transmitted between your device and our servers is protected by 256-bit TLS/SSL protocols. This means the information you enter — including passwords, payment details, and personal data — cannot be read even if intercepted.
• Storage Encryption: Sensitive data such as passwords is stored in encrypted form using strong hashing algorithms. No one from the QQ88Asia who can view your account password in its original form.
• Internal Access Controls: Access to members' personal data within our internal systems is restricted on a need-to-know basis. All access is logged and audited on a regular basis.
• Regular Security Audits: Platform QQ88Asia undergo independent security audits on a regular basis to identify and address any vulnerabilities before they can be exploited.
• 24/7 Monitoring: An automated monitoring system operates around the clock to detect unusual activity or unauthorised access attempts on our servers.

Data Retention Period: QQ88Asia retain your personal data for as long as your account remains active and for the period required after account closure to meet legal and regulatory obligations. As a general rule, financial transaction records are kept for a minimum of 7 years in accordance with Malaysian legal requirements. Data that is no longer needed will be securely deleted in accordance with established procedures.

As a member QQ88Asia, you have certain rights regarding your personal data, all of which we fully respect. Below are your rights and how to exercise them:

• Right to Access: You have the right to request a copy of all personal data we hold about you. This request will be processed within 30 business days.
• Right to Rectification: If you find that any personal data we hold about you is inaccurate or out of date, you have the right to request an immediate correction through your account settings or via customer support.
• Right to Erasure: You have the right to request the deletion of your personal data — also known as the "right to be forgotten". However, this right may be limited in situations where we are legally required to retain certain records.
• Right to Restriction of Processing: In certain circumstances, you have the right to request that we restrict the processing of your data while a dispute or review is pending.
• Right to Data Portability: You have the right to receive your personal data in a machine-readable format for transfer to another service provider if you wish.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes. Once your objection is received, we will stop sending you marketing communications immediately.

To exercise any of the above rights, contact our data protection team by email at support@qq88asia.im, stating the right you wish to exercise and the identification details needed for us to verify your identity. All requests will be responded to within 30 business days.

Platform QQ88Asia uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates smoothly. Below are the categories of cookies we use:

• Essential Cookies: Required for the platform's core functions, such as maintaining your login session and remembering your language settings. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies: Collecting information on how you use the platform — pages visited, time spent, and errors encountered — to help us improve performance and usability QQ88Asia. This data is collected in aggregate and anonymised form.
• Functional Cookies: Remembering your preferences such as language, favourite game type and display settings, so you don't need to reconfigure them every time you visit the platform.
• Analytics Cookies: Helps us understand overall platform usage patterns so we can make data-driven decisions about new features to develop.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the platform's functionality. For more information on managing cookies, refer to your web browser's help documentation.

Platform QQ88Asia is a service exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

• Mandatory Age Verification: All new registrations go through an age verification process via a Malaysian phone number and, where required, identity documents. Any account found to have been registered by an underage individual will be terminated immediately.
• Immediate Data Deletion: If QQ88Asia finds that a child's personal data has been inadvertently collected, we will take immediate steps to delete that data from our systems and close the associated account.
• Parental Responsibility: Parents and guardians concerned about potential underage access to this platform are advised to use parental control software on shared devices and to contact us immediately if they suspect any inappropriate activity.

If you believe a minor has registered or is using the platform QQ88Asia, please contact us immediately at support@qq88asia.im so that prompt action can be taken.

QQ88Asia reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable legal requirements or the addition of new platform features.

• Amendment Notification: For significant amendments that materially affect how we process your data, QQ88Asia will notify you via an in-platform notification or email at least 14 days before any amendment takes effect.
• Minor Amendments: For minor amendments such as spelling corrections, language clarifications or contact information updates, we reserve the right to make changes without formal advance notice. The "Updated" date at the top of this page will reflect the latest changes.
• Continued Acceptance: Continued use of the platform QQ88Asia after the effective date of any amendment will be considered acceptance of the latest version of the Privacy Policy. If you disagree with the changes, please contact us to discuss your options, including account closure.
• Contact Us: For any questions, concerns or complaints regarding this Privacy Policy or how we process your data, please contact our data protection officer at support@qq88asia.im. We are committed to addressing every enquiry seriously and within a reasonable timeframe.